Terms and Conditions

Acceptance of Terms

By accessing or using the Brickhouse Music website, you agree to these Terms and Conditions and to any policies referenced within them.

Purchases made through our website are also subject to our Online Order Processing Policy, Shipping Policy, Return & Exchange Policy, and Privacy Policy.

If you do not agree with these Terms and Conditions, you should not use the website to place an order or access services that require acceptance of these terms.

Website Use

The Brickhouse Music website is provided for customers to learn about our store, products, services, and events and to purchase merchandise or otherwise interact with Brickhouse Music.

You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation or security of the site or the ability of others to use it.

You may not attempt to gain unauthorized access to the website, customer accounts, systems, data, or services; interfere with the proper operation of the website; or use automated or other means to misuse the site or its services.

Product Information, Availability, and Pricing

Brickhouse Music makes every reasonable effort to provide accurate product descriptions, specifications, images, pricing, and availability information on our website.

Product appearance, packaging, specifications, and included accessories may change from time to time based on manufacturer updates or other factors outside our control.

Online inventory may also change as merchandise is sold through our physical retail store. An item appearing as available online does not guarantee that it will remain available until the order has been reviewed and confirmed.

If we discover a significant pricing, product-information, or system error affecting an order, we may place the order on hold while the issue is reviewed. When appropriate, we will contact the customer with corrected information and available options.

Additional details regarding order confirmation, inventory availability, pricing errors, and cancellations are provided in our Online Order Processing Policy.

Orders, Payment, Shipping, and Returns

Orders placed through the Brickhouse Music website are subject to review and confirmation in accordance with our Online Order Processing Policy.

Payment authorization, payment capture, inventory verification, order confirmation, cancellations, backorders, and related order-processing matters are governed by that policy.

Shipping methods, processing times, delivery requirements, tracking, damaged or lost shipments, and other fulfillment matters are governed by our Shipping Policy.

Returns, exchanges, defective merchandise, final-sale items, used merchandise, special orders, and related matters are governed by our Return & Exchange Policy.

If there is a conflict between these Terms and Conditions and one of the policies above concerning a specific transaction, the more specific policy will control for that issue.

Manufacturer Warranties

Many products sold by Brickhouse Music are covered by warranties provided by their respective manufacturers.

Warranty terms, coverage, exclusions, and available remedies vary by manufacturer and product. Depending on the circumstances, a warranty remedy may include repair, replacement, exchange, or another manufacturer-authorized resolution.

Brickhouse Music will generally assist customers with coordinating manufacturer warranty service when appropriate, but the scope and terms of the warranty are determined by the manufacturer.

Normal maintenance, tuning, setup adjustments, wear, misuse, accidental damage, or changes caused by transportation or environmental conditions are not necessarily considered manufacturing defects.

Additional information regarding defective merchandise is provided in our Return & Exchange Policy.

Third-Party Links and Services

The Brickhouse Music website may contain links to websites, services, or resources operated by third parties, including manufacturers, payment providers, shipping carriers, social media platforms, and other service providers.

Brickhouse Music does not control these third-party websites or services and is not responsible for their content, availability, privacy practices, security, or terms of use.

Links to third-party websites are provided for convenience and do not necessarily constitute an endorsement of all content, products, or services offered by those parties.

Your use of a third-party website or service is subject to that party’s own terms, policies, and practices.

Intellectual Property and Website Content

Unless otherwise indicated, the text, graphics, logos, photographs, page designs, and other original content appearing on the Brickhouse Music website are owned by Brickhouse Music or used with permission.

Manufacturer names, product names, trademarks, logos, product photographs, and other third-party materials remain the property of their respective owners and may be used on our website with permission or for legitimate product identification and promotional purposes.

Website content may be viewed and used for personal, non-commercial purposes related to shopping for, learning about, or using Brickhouse Music products and services.

You may not reproduce, republish, distribute, modify, sell, or commercially exploit Brickhouse Music website content without permission, except as otherwise permitted by law.

Nothing on this website grants ownership of or rights to any trademark, copyright, or other intellectual property belonging to Brickhouse Music or any third party.

Prohibited Use

You may not use the Brickhouse Music website in a way that is unlawful, fraudulent, abusive, disruptive, or intended to interfere with the operation or security of the site.

Prohibited activity includes attempting to:

• Gain unauthorized access to customer accounts, systems, data, or services
• Circumvent security or access controls
• Interfere with or disrupt website operation
• Submit fraudulent orders or payment information
• Use the website to violate applicable laws or the rights of others
• Misuse website content, forms, services, or automated systems

Brickhouse Music may restrict or block access to the website when reasonably necessary to protect the site, our customers, or our business.

Disclaimers and Limitation of Liability

Brickhouse Music makes reasonable efforts to keep our website available, accurate, and functioning properly. However, we cannot guarantee that the website will always be available, uninterrupted, error-free, or free from technical problems.

Website content is provided for general informational and shopping purposes and may occasionally contain errors or become outdated. Product-specific warranties, return rights, and other customer protections are governed by the applicable manufacturer warranty, our published store policies, and applicable law.

To the extent permitted by law, Brickhouse Music is not responsible for indirect or consequential losses resulting solely from the use or temporary inability to use our website or third-party services linked from it.

Nothing in these Terms and Conditions is intended to exclude, waive, or limit any warranty, remedy, liability, or consumer right that cannot legally be excluded or limited.

Governing Law

These Terms and Conditions and your use of the Brickhouse Music website are governed by the laws of the State of Wisconsin, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Nothing in these Terms and Conditions is intended to limit any consumer rights or protections that cannot legally be waived.

Changes to These Terms

Brickhouse Music may update these Terms and Conditions from time to time to reflect changes in our website, services, business practices, or legal requirements.

Updated Terms and Conditions will be posted on our website with a revised effective date.

Changes will apply prospectively and will not alter the terms governing a transaction that was completed before the change unless required by law or agreed to by the customer.

Contacting Brickhouse Music

Questions regarding these Terms and Conditions may be directed to Brickhouse Music by:

• Mail: Brickhouse Music 216 South Main St, River Falls, WI 54022
• Email: sales@brickhousemusic.com
• Phone: 715-426-6776 during normal business hours

Effective Date: September 16th, 2026